Shipping policy
Shipping Policy
Beautanical Therapy offers the following delivery options to its customers:
Courier service
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Beautanical Therapy uses the services of a few courier companies to provide the best possible rates to our customers.
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We reserve the right to change the courier service fees without prior notice, subject to Courier Companies’ policy.
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Please note that our couriers deliver during work days and regular office hours.
Delivery Terms & Times
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You can expect a 3 - 4 day turnaround in Natal, for orders placed before 10am and collected by 12 pm. For orders to other major centres in South Africa, you can expect a 3 -7 day turnaround.
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For orders outside the major centres, you can expect a 4 – 10 day turnaround.
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Beautanical Therapy usually processes orders within 24 hours of receiving them, but we will only dispatch orders after we confirm receipt of payment or receive proof of payment via e-mail.
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We do not require proof of payment for online credit card payments.
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We do not accept SMS notifications as proof of payment.
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Take note that anyone present at the delivery address can sign for the parcel.