Shipping policy

Shipping Policy

Beautanical Therapy offers the following delivery options to its customers:

Courier service

  • Beautanical Therapy uses the services of a few courier companies to provide the best possible rates to our customers.

  • We reserve the right to change the courier service fees without prior notice, subject to Courier Companies’ policy.

  • Please note that our couriers deliver during work days and regular office hours.

Delivery Terms & Times

  • You can expect a 3 - 4 day turnaround in Natal, for orders placed before 10am and collected by 12 pm. For orders to other major centres in South Africa, you can expect a 3 -7 day turnaround.

  • For orders outside the major centres, you can expect a 4 – 10 day turnaround.

  • Beautanical Therapy usually processes orders within 24 hours of receiving them, but we will only dispatch orders after we confirm receipt of payment or receive proof of payment via e-mail.

  • We do not require proof of payment for online credit card payments.

  • We do not accept SMS notifications as proof of payment.

  • Take note that anyone present at the delivery address can sign for the parcel.

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